Light segments are unique, in that they posses magnetic end pieces to allow connection into its mounting hardware. When making full contact, the segments power on and can freely rotate 360° due to the lack of wiring holding it in place. With the ability to rotate, users can create direct and indirect lighting applications simply by rotating the light segment toward or away from workspaces, ceilings, etc.
There is no light bulb or filament, and each component is built by our assembly team. We strongly recommend against troubleshooting light segment issues. Instead, we urge clients to send us damaged parts so that we make proper repairs. Please contact us if you have any product or installation questions